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Shipping and Handling
Crissy's Aromatherapy Due to each order being created at time of order, please allow 7 days before shipping. Shipping Days are on Fridays. Shipping is included in all the prices!
Critter Snacks Most of Are Products are Handmade and/or Special Orders. For this Reason, Please note that orders my take up to 3 weeks to be shipped to you. If this is an issue please contact us and we will do everything we can to expedite your order and get it to you sooner. Shipping is included in all the prices!
Kat's Coffee Shipping RatesMost shipping is through UPS. Dry mix orders under 2lbs may ship via USPS. We only ship to the U.S.A. If you want insurance and/or delivery confirmation on USPS packages, you MUST state this on your order or have the order shipped at your own risk. These packages will incur extra USPS actual charges for the extra services. Shipping and handling is $8.50 if you order just dry mixes or just brewed coffees and/or syrups. If you order a combination of dry mixes and brewed coffees and/or syrups, there is an additional $6 fee for shipping for a total of $14.50 Shipping Breakdown Depending on what you order, you may receive 2 separate shipments for 1 order placed. The estimated shipping time is 5 - 10 working days after I send you or your consultant a paid invoice. This time can increase because of holiday high volume or large orders. Items from our dry mix supplier include all food mixes, beverage mixes and tea bags. Items from our coffee supplier include one pots, 4oz, 8oz, 1lb and 5lb bags of coffee and 750ml Stasero drink syrups. Shipping Information All orders are shipped direct from our 2 suppliers. What this means is that your coffee is roasted and your dry mixes are hand packed and then shipped direct to you. APO/AFO coffee orders will be shipped to our dry mix supplier first and then on to you. No order is processed until full payment has been received. Any order cancelled after payment has been made will be assessed a 20% fee. Unless a product is received damaged, there are no refunds. Please note that items with "chips" in them could melt during shipment in the hot months. Also, pasta will sometimes cause condensation in mixes if left in the heat. These items are ordered at your own risk during hot months. If you receive a damaged item/s, you must notify Kat within 5 working days in order to receive a replacement or credit. If a product is damaged in shipment, the box and all packing must be kept so UPS can inspect it if they choose to for the claim. UPS claims can take up to 6 weeks to process.
Noah's Ark Our Mission To foster creativity, confidence and affection in children of all ages by providing a memorable, hands-on experience for the family, while offering independent Crew Members a business opportunity that is enjoyable, flexible, and profitable.
Privacy Policy Noah’s Ark Animal WorkshopÒ does our best to earn and keep your trust. All personal information you share with us will remain with us. Noah’s Ark Animal Workshop does not share any information that identifies you or your child to third parties for marketing purposes. Noah’s Ark Animal WorkshopÒ works hard to protect against the loss, misuse, and alteration of the information we collect.
Refund Policy NAAW Retail Customer Guarantee: NAAW guarantees the quality and workmanship of its products to retail customers. ICMs are required to honor any retail customer’s request to exchange any NAAW collectible within 30 days of sale if the product is damaged due to poor workmanship, and not due to accident, mistreatment or misuse. If the ICM cannot verify the date of purchase, the ICM may request that the customer submit a receipt showing the date of product purchase. If the return is within 30 days of sale, the ICM must exchange the product with the same or comparable product within ten business days of customer’s request. The ICM is required to work directly with the customer on exchange requests. NAAW works directly with the ICM.
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